Privacy Policy

1. Overview

Shechen Center respects the privacy of our visitors, donors, and supporters worldwide. This Privacy Policy details how we collect, process, share, and protect your personal data in accordance with international data privacy standards (including applicable frameworks under GDPR and regional privacy ordinances).

2. Personal Data We Collect

We collect personal information that you voluntarily provide to us when interacting with our Platform. This includes:

  • Contact Details: Full name, email address, and phone number.
  • Payment & Transaction Details: Donation amounts, payment method confirmations, and transaction reference numbers. (Note: We do not store full credit card numbers or bank credentials on our servers).
  • Technical Information: Automatically collected technical data such as IP addresses, basic browser types, and general device information derived from standard web server communication.
3. Methods of Collection

We collect personal data through:

  • Forms filled out directly on our site (e.g., donation checkout, workshop registration, or contact forms).
  • Direct email communications initiated by you.
  • Automatic web logs generated when your web browser accesses our servers.
4. Purpose of Data Processing

We process your personal information strictly for legitimate organizational and business purposes, including:

  • Processing voluntary donations, generating receipts, and maintaining official donation records.
  • Delivering physical books or granting access to password-protected digital publications (PDFs).
  • Facilitating global workshop registrations and communicating schedules or travel updates.
  • Responding to direct inquiries and guiding visitors to appropriate regional Shechen entities.
5. Third-Party Sharing

We do not sell, rent, trade, or lease your personal data to third parties. We share data only with trusted third-party service providers necessary to operate our platform:

  • Payment Processors: Secure gateways (e.g., PayMe, FPS, credit card handling institutions) to process transactions.
  • Hosting Providers & Infrastructure: Secure cloud server providers hosting our Platform infrastructure.
  • Legal Compliance: We may disclose data if required to do so by applicable law, court order, or governmental regulation.
6. Cookies & Tracking Technology Notice
  • Essential Functionality: Our website does not utilize persistent advertising cookies or commercial tracking pixels (such as Google Analytics or Meta Pixel) for consumer profiling.
  • Managing Preferences: You can instruct your web browser to refuse all cookies or notify you when a cookie is sent. However, basic session cookies may be used purely to ensure core website navigation functions properly.
7. User Privacy Rights

Depending on your geographic location (such as under the GDPR for EU residents), you have specific data subject rights regarding your personal information, including:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Correction: Request correction of inaccurate or incomplete personal data.
  • Right to Deletion (“Right to be Forgotten”): Request deletion of your personal data, subject to legal or tax recordkeeping requirements for donations.
  • Right to Restrict or Object: Object to or restrict our processing of your personal data.

To exercise any of these rights, please contact our privacy team using the contact options on our “Get Connected” page.

8. Data Security Measures

We deploy appropriate technical and organizational safeguards designed to protect your personal information against accidental loss, unauthorized access, alteration, or disclosure. While we endeavor to maintain industry-standard security measures, no data transmission over the Internet can be guaranteed as 100% secure.

9. Children’s Privacy (COPPA Compliance)

Our Platform is intended for a general audience and is not directed to children under the age of 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information without consent, please contact us immediately so we can remove such data
from our records.

10. Privacy Contact Information & Data Inquiries

If you have questions, feedback, or requests regarding this Privacy Policy or wish to contact our privacy contact representative, please visit our “Get Connected” page to send a direct message or view direct contact information for regional institutions.

Effective Date: 13th October, 2026
Organization: Shechen Center